[Menu_Solutions.htm]

 

  

PeopleSoft Maintenance Plan

Reduce your maintenance costs and fees by switching to BTRG PeopleSoft Maintenance Plan (PMP).  We can typically save customers 30%-60% a year by handling the regulatory, infrastructure, troubleshooting or full-time support needed to keep your PeopleSoft system functioning.  We offer full support for any of the following applications under the Enterprise release (v7.x or v8.x):

  • Human Capital Management (including tax table services)
  • Financials
  • Enterprise Services Automation
  • SCM & SRM
  • Campus Solutions
  • Enterprise Performance Management

BTRG has been supporting PeopleSoft customers for over 11 years providing out customers with Tier 1, Tier 2 and Patch\Fix support.  BTRG’s service offering includes 24X7 support with a direct call line so a seasoned PeopleSoft application expert is always just a phone call away.  We won’t route your calls around to various helpdesks and you will receive the same high quality level of service you’ve come to expect from a company that has been working with PeopleSoft since the beginning.

The PMP Plan Includes:

  • Simple and responsive access using our Direct Line call center that allows you to contact a Senior Consultant working your cases
  • Full regulatory and patch\fix support with flexible terms and conditions so clients can terminate without large penalties
  • 24X7 Support by a US or Canadian team
  • Customer credits to be used towards training and enhancement services
  • Unique support pricing and planning to fit your specific needs

For more information, download our brochure and call a sales representative today.