FSA: Financial Security Assurance

FSA: Financial Security Assurance

Implementation Project Background

For years, FSA suffered from a business model that required dual data entry into multiple legacy systems. This process necessitated time consuming spreadsheet reconciliations and disjointed business processes. With its HCM implementation, FSA sought a best-practice HCM solution that would address both functional and technical requirements through improved processes and enhanced service delivery models.

To achieve these goals, BTRG implemented a PeopleSoft HCM 9.0 solution that would standardize business practices across a Global HR infrastructure. This provided the flexibility FSA required to track and manage global employees throughout their careers. In addition, the implementation allowed FSA to leverage new integration capabilities with Active Directory and Single Sign-on with their PS Financials system, email and other internal applications.

“BTRG lead the implementation of our PeopleSoft HCM 9.0 install and did a fantastic job. Their consultants demonstrated a clear, in-depth understanding of the PeopleSoft HCM functionality and helped map it into the needs of our organization. The implementation was delivered on-time and on-budget and we wouldn’t hesitate to recoment them to any organization considering a PeopleSoft HCM implementation or upgrade.”

-Tony Cardenuto
Vice President
Financial Security Assurance

Core HR Functionality

FSA’s HCM project was broken down into two stages; Core HR functionality first and Self Service and Manager Self Service second. In the first stage, BTRG implemented:

  • Core Human Resources
  • Time & Labor
  • Benefits Administration
  • ADP Payroll Interface
  • Active Directory & Enterprise Integration
  • Points with PeopleSoft Financials

BTRG’s goal was to minimize modifications and provide the functionality needed to manage FSA’s US and Global employee population. Through structured fit-gap sessions, BTRG identified the disconnects between the existing Payroll, HR and Compensation Planning systems and simplified the data exchange process using PeopleSoft HCM v9.0 as the core system of record. As a result, FSA is now able to track its US and Global Assignments in one application as its single point of entry.

In addition, FSA leveraged new 9.0 functionality by using Contingent Workers, Persons of Interest (POI) and Smart Hire features to effectively administer its workforce in a way that was never before possible. BTRG also created interfaces to various third party providers that had previously been paperbased. This resulted in cleaner data transfers – without spreadsheets – and freed up numerous much-needed HR resources.

In the second stage, BTRG identified opportunities to link PeopleSoft HCM with FSA’s existing Portal environment. Employee Self Service was deployed to allow better management of employee time off and the maintenance of dependent and beneficiary information. In addition, employees are now able to make benefit elections during the annual open enrollment periods as opposed to having to go through a third party administrator.

The implementation of Manager Self Service provided valuable insight into each manager’s direct and in-direct reports. New reminders for timesheet approval, visibility into leave balances, and the ability to initiate transactions for retirements and terminations all helped to streamline the cumbersome processes that previously existed for FSA managers, saving hours of management’s time.

The additional Self Service functionality provided HR Staff with timely information on transactions that required immediate intervention. This freed the HR department from entering and processing paper based timesheets, manual open enrollment elections and numerous requests for leave balance information.

When implementing Global Payroll Data Transfer Processing,
BTRG reduced the time required to process Payroll by:

  • Implementing Smart Hire Templates to reduce on-boarding time
  • Creating user IDs using Active Directory
  • Integrating with PeopleSoft Financials and disparate applications
  • Mitigating manual entry and enhancing systemwide security.

For more information about BTRG or our HCM Implementation and Upgrade Solutions,
contact us at 877- 287-4462 or info@btrgroup.com.

 

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Posted on

November 29, 2012

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